Cloud Engineer
1 week ago
NOTE: This is Work From Office mode only
We are seeking a skilled Cloud Operations Engineer with hands-on experience in managing enterprise cloud platforms. The role involves ensuring the availability, performance, and security of cloud infrastructure while providing proactive incident management and operational support in a 24x7 environment.
Responsibilities:
- Manage cloud infrastructure and services with minimal supervision, ensuring uptime and performance.
- Monitor cloud environments using tools such as Azure Monitor and CloudWatch, responding to alerts and incidents proactively.
- Troubleshoot and resolve system issues, collaborating with development and IT teams to minimize downtime.
- Execute routine maintenance, patch updates, and implement security recommendations to maintain system integrity.
- Conduct performance analysis, optimize resource utilization, and identify cost-saving opportunities.
- Maintain backup and disaster recovery plans to ensure data and application availability.
- Document operational procedures, incident reports, and technical processes.
- Coordinate between L1 support and L2/L3 teams to ensure timely resolution of issues.
- Participate in daily/weekly meetings, working closely with product and cross-functional teams to deliver cloud infrastructure requirements.
- Follow ITIL processes for ticketing, vendor management, and incident reporting.
- Work effectively in 24x7 rotation shifts as required.
Requirements:
- 3+ years of hands-on experience managing enterprise cloud platforms (Azure, AWS, or GCP).
- Strong knowledge of Windows and Linux operating systems, IaaS, PaaS, VMs, networking, storage, and security.
- Solid understanding of cloud networking concepts, including VNET, VPC, Subnet, Load Balancing, VNET peering, and VPN.
- Experience with monitoring systems such as Azure Monitor and CloudWatch.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent communication, interpersonal, and collaboration skills.
- Knowledge of ITIL processes and ITSM tools, including ticketing and vendor management.
- Availability to work in 24x7 rotation shifts.
Good to Have:
- Experience working in Agile/Scrum project methodologies.
- Proven ability to mentor junior team members.
- Exposure to multi-disciplinary, cross-functional team collaboration.
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