Printer SME

3 days ago

Chennai, Tamil Nadu, India GSB Full time

Printer SME is responsible for driving efficiency, automation, and innovation in enterprise print environments. This role focuses on optimizing print infrastructure, reducing physical printer footprint, enabling cloud-based printing, and supporting cost-effective Managed Print Services (MPS) operations.

Key Responsibilities:

  • Technical Ownership

o Provide expert-level support for printer hardware (HP, Canon) and print management platforms (e.g., LRS, uniFLOW).

o Lead automation initiatives for driver deployment, firmware updates, and print queue management.

  • Optimization & Strategy

o Analyze print usage to reduce device count and consolidate infrastructure.

o Implement cost-saving measures through usage analytics, secure printing, and policy enforcement.

  • Cloud & Modernization

o Drive adoption of cloud printing solutions (e.g., Microsoft Universal Print).

o Support hybrid work models with secure, location-agnostic print capabilities.

  • Vendor & Lifecycle Management

o Coordinate with OEMs and service providers for device provisioning, maintenance, and SLA adherence.

o Manage toner supply workflows and ensure alignment with sustainability goals

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