Looking for Sr Executive for Inbound Tech Support Process
15 hours ago
We operate leading online and mobile marketplaces in retail and wholesale trade, as well as cloud computing and other services. We provide technology and services to enable consumers, merchants, and other participants to conduct commerce in our ecosystem.
Job Role :
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.
Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.
Immediate joining preferable.
No Freshers are Welcome.
Perks & Benefits :
Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+Birthday leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment
Share this with your colleagues and friends who could be interested in the same.
Contact : Raju (HR) @ /
Land Line : / for further queries.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata
NOTE: This is a direct company post. We do not charge recruitment fees.
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED.
No Freshers and domestic BPO Candidates are Welcome.
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