Tourism Executive

9 hours ago

Guindy Tamil Nadu, India Sanvi Engineering And Business Consulting Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are hiring Tourism Executive for a leading Tourism Brand
Overview
The Tourism Executive plays a crucial role in the tourism industry as they are responsible for building and maintaining long-term relationships with customers. Their primary focus is on ensuring customer satisfaction, handling customer inquiries, and providing information about travel packages and services. This role is vital for fostering positive customer experiences and promoting customer loyalty within the tourism sector.

Key Responsibilities

  • Managing customer inquiries and concerns via phone, email, and in-person interactions
  • Providing detailed information about travel packages, itineraries, and destination options
  • Assisting customers in booking reservations, flights, accommodations, and transportation
  • Addressing customer complaints and resolving issues in a timely and efficient manner
  • Developing and maintaining strong relationships with existing and potential customers
  • Collaborating with internal teams to ensure seamless customer experiences
  • Collecting and updating customer information in the database
  • Monitoring customer feedback and implementing improvements based on insights
  • Developing promotional strategies to attract new customers and retain existing ones
  • Ensuring compliance with industry regulations and standards
  • Preparing reports on customer feedback, satisfaction, and trends
  • Participating in training and development programs to enhance skills and knowledge
  • Keeping abreast of industry trends and competitive offerings
  • Contributing to the development of marketing materials and campaigns
  • Attending industry events and conferences to network and promote services

Required Qualifications

  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
  • Prior experience in a customer service or sales role within the tourism or hospitality industry
  • Excellent communication skills, both written and verbal
  • Strong interpersonal abilities and a customer-centric mindset
  • Proficiency in using reservation and booking systems
  • Knowledge of popular travel destinations, attractions, and travel trends
  • Ability to multitask and prioritize in a fast-paced environment
  • Problem-solving skills with a focus on delivering effective solutions
  • Understanding of customer relationship management principles
  • Ability to work flexible hours, including weekends and holidays
  • Knowledge of foreign languages is a plus
  • Familiarity with industry regulations and compliance standards
  • Attention to detail and accuracy when handling customer information and bookings
  • Proficiency in MS Office and customer management software
  • Enthusiasm for travel and a passion for providing exceptional customer service

Work Location: Thoraipakkam, Chennai.
Immediate Joiners Are Preferred.
For more details contact us at /
Skills: customer,management,travel,customer service,booking systems,regulations,bookings,tourism management

  • Customer Relations Executive

    6 days ago

    Thoraipakkam, Chennai, Tamil Nadu, India Sanvi Business Full time

    **We are hiring Customer Relations Executive in Tourism Industry**: - Sells and coordinates transportation, accommodations, insurance, tours and activities. - Advises clients regarding destinations, cultures, customs, weather and activities. - Collects payments, books travel arrangements and pays applicable fees. - Handles travel issues, conflicts,...

  • Travel Executive

    6 days ago

    Chennai, Tamil Nadu, India RAVI TRAVELS & TOURISM Full time

    **KEY RESPONSIBILITIES**: - Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. - Assist clients in finding best International and Domestic travel deals as per their needs. - Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. **Qualifications**: -...

  • Operation Executive

    20 hours ago

    Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time

    Roles: Handling Calls, Customer Support, Preparing itinerary, ticket booking, Passport booking and handling Walk-in clients College Tours. **Job Types**: Full-time, Fresher, Walk-In. **Salary**: ₹12,000.00 - ₹15000.00 per month **Job Types**: Full-time, Fresher, Walk-In Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental...

  • Team Leader

    13 hours ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    IMMEDIATE HIRINGTourism executives are responsible for planning, organizing, and coordinating travel and tourism operations.They may also be responsible for developing, publicizing, and promoting tourism campaigns and packages.Duties typically include marketing and advertising the tourism packages, providing customer service, creating budgets, monitoring...

  • Operation Executive

    4 days ago

    Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time

    Roles: Handling Calls, Customer Support, Preparing itinerary, ticket booking, Passport booking and handling Walk-in clients College Tours. **Job Types**: Full-time, Fresher, Walk-In. **Salary**: ₹12,000.00 - ₹15000.00 per month **Job Types**: Full-time, Fresher, Walk-In Pay: ₹13,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental...

  • Operations Executive

    2 days ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We are looking for Operations executive for the Travel and Tourism sector. Both freshers and Experienced are welcome.Roles:Handling Calls, Customer Support, preparing itineraries, ticket booking, Passport booking, and handling Walk-in clients for College Tours.Job Types: Full-time, Fresher, Walk-InPay: ₹20, ₹25,000.00 per monthEducation:Bachelor's...

  • Customer Relationship Officer

    6 days ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We are looking for Operations executive for tourism sector. Both freshers and Experienced are welcome. Those who are interested in tourism field can apply for the job.Roles: Handling Calls, Customer Support, Preparing itinerary, ticket booking, Passport booking and handling Walk-in clients College Tours.Job Types: Full-time, Fresher, Walk-In.Job Types:...

  • Field Marketing Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time

    Job Description: - Able to visit Colleges, schools & Corporate and explain about Tour Packages - Must be interested in learning - Should have a good creative thinking - Must have two wheeler - Interested in Tourism industry is must - Daily reporting in must **Benefits**: - Opportunities to visit many places & explore - Performance based incentives - Can...

  • Tele Marketing Executive

    2 weeks ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job description:At Aspire Holidays, we offer exclusive tailor-made tours and travel packages to our clients at an affordable price with a motto of "Well-designed plan and quality of service" in both Domestic and International travel.We are looking for a Travel Executive with an outgoing personality and great enthusiasm for traveling and tour planning. The...

  • Sales & Marketing Manager

    13 hours ago

    Anna Salai, Chennai, Tamil Nadu, India Aspire Tourism Inida Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    At Aspire Holidays, we provide exclusive tailor-made tours and travel packages to our clients at an affordable price with a motto of "Well-designed plan and quality of service" in both Domestic and International travel.The Executive will be responsible for developing and implementing strategies to drive sales growth. This role involves identifying potential...