DSF_Manager

Job Purpose:

To provide high-level administrative, secretarial, and operational support to the Zonal Head, ensuring efficient coordination across business functions and seamless execution of zonal activities in the Mumbai, Bangalore, and Delhi Metro markets.

Key Responsibilities:

Executive Support

Manage the Zonal Head's calendar, meetings, travel, and appointments across multiple metro cities.

Act as the point of contact between the Zonal Head and internal/external stakeholders.

Prepare MOMs, reports, business reviews, and presentations with high accuracy and confidentiality.

Follow up on key action items with regional heads and functional teams.

Handle confidential and sensitive information with utmost discretion.

Business Coordination

Liaise with regional teams, sales heads, branch managers, and support functions to ensure timely flow of communication and data.

Track performance dashboards and maintain MIS reports as required by the Zonal Head.

Coordinate and follow up on zonal projects, reviews, and escalations.

Administrative & Secretarial Support

Manage logistics, travel bookings, event planning, and office administrative tasks.

Organize internal meetings, offsites, and customer events in coordination with relevant teams.

Maintain accurate records, files, and documentation related to zonal operations.

Stakeholder Management

Act as a bridge between the Zonal Head's office and corporate functions (HR, Marketing, Compliance, etc.).

Ensure smooth coordination with senior leadership, vendors, and external agencies when needed.

Key Competencies Required:

Strong organizational and time management skills

Excellent verbal and written communication

High proficiency in MS Office (Excel, PowerPoint, Outlook)

Discretion in handling sensitive and confidential information

Strong interpersonal skills with a proactive attitude

Ability to multitask and work under pressure in a fast-paced environment

Preferred Qualifications:

Graduate / Postgraduate in any stream

Secretarial certification or EA certification (preferred but not mandatory)

Experience:

1–3 years of experience in executive assistant/secretarial roles

Prior experience in BFSI or Life Insurance industry is an advantage

Exposure to managing senior-level stakeholders across multiple locations

Minimum Experience Level

3 - 10 years

Job Qualifications

Under Graduate