Department Manager

3 days ago

Dolatpura Vadodara, India Bansal Super Market Full time ₹ 15,000 - ₹ 2,20,000 per year

Pay: ₹15, ₹22,000.00 per month

Job description:

Job Title: Department Manager

Location: Lunavada

Department: Clothing, Electronics, Grocery, etc.

Reports To: Store Manager / Assistant Store Manager

Employment Type: Full-time

Job Summary:

The Department Manager is responsible for overseeing the daily operations of a specific department within a retail store. This includes managing staff, ensuring excellent customer service, maintaining inventory, and meeting sales targets. The role demands strong leadership skills, retail knowledge, and a focus on achieving business goals.

Key Responsibilities:

  • Staff Supervision:
  • Recruit, train, schedule, and manage department staff
  • Conduct performance evaluations and provide feedback
  • Foster a positive and productive team environment
  • Customer Service:
  • Ensure high levels of customer satisfaction
  • Address and resolve customer complaints or concerns
  • Support staff in handling complex customer interactions
  • Sales & Targets:
  • Monitor and drive department sales performance
  • Implement promotional strategies and merchandising plans
  • Analyze sales data and report to store management
  • Inventory Management:
  • Maintain stock levels through accurate ordering and replenishment
  • Manage inventory to minimize shrinkage and waste
  • Conduct regular stock checks and audits
  • Visual Merchandising:
  • Ensure displays are appealing and aligned with brand standards
  • Coordinate seasonal or promotional changes within the department
  • Compliance & Safety:
  • Ensure adherence to health and safety regulations
  • Maintain cleanliness and organization in the department
  • Comply with company policies and procedures

Qualifications & Skills:

  • Proven experience in a retail supervisory or management role
  • Strong leadership, communication, and organizational skills
  • Ability to work in a fast-paced, customer-focused environment
  • Proficiency in using retail management systems and MS Office
  • Flexibility to work various shifts, including weekends and holidays

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