Circle In Charge

JOB PURPOSE

To supervise the performance of outsourced agencies and pilot consumer interactions for smart meter installation and related activities

ORGANISATION CHART
KEY ACCOUNTABILITIES

1. Ensure  performance, phase, SOPs are met by outsourced agencies in their identified areas of operations

2. Conduct quality checks for various processes such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies

3. Steer consumer interactions and enable quick resolutions of issues / grievances

1. Go-Live of Smart Meters as per timeline

2. Quality Checks

KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS

External - Roles  you need to interact with outside the organization to enable success in your day to day work

Outsourced agencies, consumers

INTERNAL INTERACTIONS

Internal - Roles you need to interact with inside the organization to enable success in your day to day work

Zonal Heads, Technicians, Stores Team

FINANCIAL DIMENSIONS

•N/A
OTHER DIMENSIONS

•N/A
EDUCATION QUALIFICATIONS

• B.Tech / Diploma (Electrical)

RELEVANT EXPERIENCE

• 7 to 10 years of relevant experience in construction / power distribution / meter installation

COMPETENCIES

• Entrepreneurship
  
• Capability Building
  
• Social Awareness
  
• Planning & Decision Making
  
• Execution & Results
  
• Strategic Orientation
  
• Problem Solving & Analytical Thinking
  
• Networking
  
• Personal Effectiveness
  
• Teamwork & Interpersonal influence
  
• Stakeholder Focus
  

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