40695 - Sr Associate, HR Shared Svcs

2 weeks ago

Bengaluru, Karnataka, India IQVIA Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Overview
Provide HR administrative services in a customer-focused environment.  Maintain confidentiality when handling sensitive personal and company information.  Provide customer service support within the organization as the first point of contact for HR administrative-related issues.  Provide back up support to HR PSC Coordinators for reporting and audit/reconciliation activities.  Act as point of contact/lead for routine administrative tasks.

Essential Functions

• Execute customer service activities according to SLAs including but not limited to the following, answer and respond to all inquiries (phone, email, fax, mail) into the HR PSC.  Log all calls, requests and transactions into the case management system.  Provide information and resolve any issue pertaining to these calls in a timely courteous and professional manner.  Follow appropriate escalation protocols as required.

• Complete data maintenance and audit activities according to Service Level Agreements as related to data input to PeopleSoft HR, Human Resource Administration and Case Monitoring Systems.

• Complete Hire/Onboarding Activities for employees.

• Provide back-up support to the HR PSC Coordinators in preparing routine reports used to illustrate compliance with Sarbanes-Oxley;  monthly metrics reports for HR PSC management and payroll and data reconciliations.

• Process data corrections into PeopleSoft HR.

• File appropriate documents in personnel folders in accordance with SOPs.  Track and follow up on missing forms required for personnel file.

• Participate in project activities as assigned by management.  Participation may include accountability for completion of tasks or acting as lead for small scale project activities.

• Act as primary point of contact/lead for routine administrative tasks as assigned by supervisor.

• Establish and maintain strong customer rapport with client groups

• Assist in the update of documentation of PSC policies/procedures based on frequently asked questions or revised policies/procedures.

Qualifications

• Associate's Degree  Req

• 2 years HRIS experience Req

• 2 years HR or Customer Service experience Req Or

• Equivalent combination of education, training and experience Req

• Knowledge of applicable company HR policies, administrative processes, systems and forms

• Skill in use of applicable computer applications

• Intermediate skill level in use of Microsoft Office applications (Excel, PowerPoint, Word)

• Excellent verbal and written communication skills with emphasis on customer service

• Strong analytical skills

• Strong organizational and administrative skills with strong attention to detail

• Skill in accurate (98% or higher) data entry. Keying ability of 60 words per minute or better.

• Ability to take direction within a team setting and complete team related work

• Ability to handle several projects simultaneously, either individually or in a team setting

• Ability to work in a high pressure, volume related environment

• Ability to work well independently and within a team environment.

• Ability to prioritze and handle a high workload.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more

  • Senior Associate, HR Shared Services

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sr Associate, HR Shared Svcs Job Overview Provide HR administrative services in a customer-focused environment. Maintain confidentiality when handling sensitive personal and company information. Provide customer service support within the organization as the first point of contact for HR administrative-related issues. Provide back up support to HR PSC...

  • HR Associate

    6 days ago

    Bengaluru, Karnataka, India MoSahay Associate Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Designation - HR AssociateLocation - ChennaiEducation - Bcom or BMSExperience - Atleast one year of experience in HR domain and accountant ** Key Responsibilities:** * Assist in end-to-end recruitment process — sourcing, screening, scheduling interviews, and onboarding * Maintain employee records, attendance, and leave management * Handle payroll inputs...

  • HR Associate

    4 days ago

    Bengaluru, Karnataka, India Talent Corner Hr Services Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    HR Associate – Garvebhavi Palya, Bengaluru. Manage HR operations, recruitment, onboarding, training & employee engagement. Looking for candidates with strong communication & organizational skills. CTC 2.5–4 LPA. Immediate joiners preferred. Required Candidate profileGraduate in HR/Business Administration with knowledge of HR operations, recruitment &...

  • Sr. Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India Asset Hr Full time ₹ 4,50,000 per year

    We have an opening with Top MNC for Sr. Customer Support ExecutivePosition - Sr. Customer Support Executive - VoiceExcellent communication skillsVoice Experience is mandatory for experienced candidatesPackage - 4.5 Lac Per AnnumLocation - BengaluruRotational ShiftsRotational OFFFree Cab Facilities - Both Pick up and DropKindly share your updated CV to with...

  • Sr. HR Recruiter

    1 week ago

    Bengaluru, Karnataka, India Ram Associates Full time ₹ 84,000 - ₹ 12,00,000 per year

    Job DescriptionHere's a job description for an Sr HR Executive with 3-5 years of experience in Payroll, having knowledge of industrial guidelines, MS Word, MS Excel, and handling the complete recruiting process:Responsibilities- *Payroll Management*: Handle payroll processing, ensure accuracy, and comply with industrial guidelines and regulations.-...

  • HR Associate

    7 hours ago

    Bengaluru, Karnataka, India NEXTORY Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We know it, you know it. Most companies ramble on about purpose and making the world a better place. And pretty often it feels a bit… well, forced. But we'd like to think that our story is special for real.Our founders, Shadi Bitar and Ninos Malki, came to Sweden from Syria when they were kids. Books became their compass, guiding them through the maze of...

  • HR Associate

    14 hours ago

    Bengaluru, Karnataka, India Nextory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We know it, you know it. Most companies ramble on about purpose and making the world a better place. And pretty often it feels a bit… well, forced. But we'd like to think that our story is special for real. Our founders, Shadi Bitar and Ninos Malki, came to Sweden from Syria when they were kids. Books became their compass, guiding them through the maze of...

  • Sr. Associate

    1 week ago

    Bengaluru, Karnataka, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time ₹ 5,50,000 - ₹ 6,50,000 per year

    Company: PwCPosition Title: Sr. Associate – Internal Audit – AdvisoryLocation: Bangalore, Mumbai, Gurgaon, KolkataOpenings: 50 PositionsExperience Required: 1.5 – 4 years (2 – 6 years accepted as per role)Notice Period: Immediate Joiners OnlyBudget: Up to ₹6.5 LPAJob Type: Full-timePay: ₹550, ₹650,000.00 per year

  • Principal Associate, HR

    2 weeks ago

    Bengaluru, Karnataka, India Capital One Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Voyager , India, Bangalore, KarnatakaPrincipal Associate, HRToday, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team...

  • Principal Associate, HR

    2 weeks ago

    Bengaluru, Karnataka, India Capital One Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Voyager , India, Bangalore, KarnatakaPrincipal Associate, HRToday, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team...