Team Lead

2 days ago

Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TP Hiring for Accounts Payable TL

Job Profile: Team Leader (Experience: 5 to 8 Years)

A competent resource with end-to-end knowledge in P2P.

Job Purpose:

* Ensure daily productivity is met with minimal errors.

* Knowledge transfer to team members

* Ensure all the SLA's and KPI's are met.

Roles and responsibilities:

Operational Excellence:

*Hands on experience in AP Invoice Processing/Query Handling/Vendor Master/Payments

*100% adherence on SLA

* Ensure to meet daily targets and deliverables

*Cascades all important updates or information to the team as required

*Conducts regular reviews to control and support SLA performance

* To be knowledgeable with the process and resourceful when faced with matters of internal/external escalations.

* Monitors compliance adherence through timely audits, generating

awareness on the floor etc.

*Participates in Process / Project level Con calls with Clients/Quality/Training to understand requirements leading to actions that meet the Process goals & Client expectations

People and Culture:

* Assist other team members who are new to the process.

* Actively participates in the events / skip activities conducted at work

place

* Provide inputs through forums to improve work procedures that can enhance overall team performance, processes, product and team culture.

* Imbibes organizational values and governing principles.

* Handle any kind of escalations pertaining to Team management, Training guidelines, Compliance adherence & Complaints

Required Qualification and Mandatory Skills:

* Graduation: B.com/ Degree in Finance / MBA Finance

* Business Understanding

* Excellent Communication Skills

* Process Improvement Orientation

International Process Experience and Good communication candidates are proffered.

Please share the Relevant Resume to :

Ph No:

Best Regards

Ramya V

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