E Commerce Executive

2 days ago

Andheri East, Maharashtra, India c80b2e3a-d61c-42a8-a668-fd2d44f6c111 Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Overview:

We are seeking a proactive and detail-oriented individual to manage online orders and provide customer support for our hair care products. The role focuses on ensuring smooth order processing and timely customer assistance.

Key Responsibilities:

  • Manage and track online orders via Shopify and Shiprocket.
  • Coordinate with the warehouse to ensure timely and accurate order fulfillment.
  • Handle customer queries related to products, orders, and deliveries.
  • Maintain clear records and resolve any order-related issues.

Requirements:

  • Experience in e-commerce order management and customer support.
  • Strong communication and organizational skills.
  • Familiarity with Shopify, Shiprocket, or similar platforms is a plus.
  • Provide virtual hair consultations to clients, including product recommendations, usage guidance, and personalized haircare advice.
  • Immediate joiners preferred.

Interested candidates can share their resumes on

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 3 years (Required)

Language:

  • English, Hindi, Marathi & Gujarati (Required)

Location:

  • Andheri East, Mumbai, Maharashtra (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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