Restaurant Captain

6 days ago


Siliguri, West Bengal, India Punjabi Kadhai Restaurant Full time ₹ 1,56,000 - ₹ 1,92,000 per year

Cafe Karmaa Dairies/ Punjabi Khadai is hiring an experienced and professional Restaurant Captain who can confidently handle guest service, maintain smooth coordination with the kitchen, and work closely with the service team. Strong knowledge of European, Chinese, and Indian cuisines is required.

Key Responsibilities

  • Handle the allocated service section with responsibility and confidence
  • Greet guests, take orders, recommend dishes, and ensure smooth service
  • Accurate KOT reading and coordination as per roster
  • Assist in kitchen operation handling during busy hours
  • Maintain clear communication between service and kitchen teams
  • Collect guest feedback and ensure guest satisfaction
  • Maintain table setup, hygiene, and SOP service standards
  • Upsell dishes, beverages, specials, and combos
  • Basic bar knowledge (cocktails, mocktails, spirits)
  • Work along with the service team to deliver seamless guest experience
  • Guide and support junior staff in improving service quality
  • Monitor food dispatch: portioning, plating, and timely service
  • Assist in billing accuracy and closing duties when required

Requirements

  • 5 to 8 years of experience in restaurant service
  • Strong knowledge of European, Chinese & Indian cuisines
  • Excellent communication and guest-handling skills
  • Ability to multitask and stay calm under pressure
  • Disciplined, punctual, and team-oriented professional

Salary

As per experience and industry standards

Job Types: Full-time, Permanent

Pay: ₹13, ₹16,000.00 per month

Benefits:

  • Food provided
  • Paid time off
  • Provident Fund

Work Location: In person