Senior Analyst
7 days ago
Join our SSM team as we seek a dynamic individual experienced in high-quality Renewal and New Business service delivery within the UK/US Insurance sector.
Role Mandate:
Graduate with minimum 4 years of experience in UK Insurance Domain
Key Responsibilities:
Act as a dedicated member from GCoE for Account Executives & Account Handlers.
Provide end-to-end support for policy lifecycle services.
Participate in Renewal Strategic review meetings with Executives & Handlers.
Support a team of 4 to 6 Onshore Account Handlers.
Initiate pre and post-renewal activities proactively.
Monitor and ensure timely completion of triggered activities.
Handle queries efficiently to minimize re-work at the service center.
Collaborate with branches to identify offshoring opportunities to the service center.
Foster positive relationships with branch staff to elevate the overall customer experience.
Job Type: Full-time
Pay: ₹300, ₹800,000.00 per year
Benefits:
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Work Location: Remote
Expected Start Date: 20/09/2025
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