Senior Analyst

7 days ago


Pune, Maharashtra, India Gallagher Full time ₹ 3,00,000 - ₹ 8,00,000 per year

Join our SSM team as we seek a dynamic individual experienced in high-quality Renewal and New Business service delivery within the UK/US Insurance sector.

Role Mandate:

Graduate with minimum 4 years of experience in UK Insurance Domain

Key Responsibilities:

  • Act as a dedicated member from GCoE for Account Executives & Account Handlers.

  • Provide end-to-end support for policy lifecycle services.

  • Participate in Renewal Strategic review meetings with Executives & Handlers.

  • Support a team of 4 to 6 Onshore Account Handlers.

  • Initiate pre and post-renewal activities proactively.

  • Monitor and ensure timely completion of triggered activities.

  • Handle queries efficiently to minimize re-work at the service center.

  • Collaborate with branches to identify offshoring opportunities to the service center.

  • Foster positive relationships with branch staff to elevate the overall customer experience.

Job Type: Full-time

Pay: ₹300, ₹800,000.00 per year

Benefits:

  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund
  • Work from home

Work Location: Remote

Expected Start Date: 20/09/2025


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