International Voice Process Agent

5 days ago

Salt Lake City Sector Kolkata, India Vidini Technology Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Designation : Web Consultant Skills Required:
• Excellent fluency in English, with impeccable punctuation.
• Positive, adaptable and unflappable in the face of changing processes.
• Ability to work within team and with a disciplined attitude.
• Proven ability to work well under pressure, and be capable of adapting and responding to changing situations
• Candidates with BPO background and experience will be added advantage. Responsibilities: International Calling II English Communication
• Handle inbound and outbound calls
• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data
• Asking questions to the customer and understanding their need
• Resolving customer queries and issues related to the products and service

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