Social Media Coordinator
2 days ago
Company Description
piHappiness is a customer feedback management system that enables businesses to gather and analyze customer feedback in real-time using iPad and Android tablets. The platform allows the creation of customized feedback forms, accessible through in-person interactions or survey kiosk setups. With real-time reporting and analytics, piHappiness provides actionable insights to improve customer experiences swiftly. The system's intuitive design and response tracking features help businesses resolve issues efficiently and enhance satisfaction levels.
Role Description
This is a full-time, on-site role for a Social Media Coordinator based in Hyderabad. The Social Media Coordinator will be responsible for creating and managing engaging social media content, executing social media marketing strategies, and monitoring online engagement. The role involves writing and editing copy, collaborating with the marketing team on digital campaigns, and analyzing metrics to optimize performance. The coordinator will play a key role in enhancing the online presence and brand identity of piHappiness.
Qualifications
- Experience in Social Media Content Creation and Social Media Marketing
- Proficiency in Communication and Writing
- Knowledge of Digital Marketing strategies and tools
- Strong analytical skills to assess campaign performance and audience engagement
- Organizational skills and the ability to manage multiple tasks effectively
- Bachelor's degree in Marketing, Communications, or a related field is preferred
- Experience in customer feedback platforms or similar industries is a plus
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