Firewall-Palo Alto

6 days ago

Bengaluru Noida, India NTT DATA, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per year
  • The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers network security environment.
  • Implement Network Security solutions and provide operational support in a customer environment.
  • Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S.
  • Will provide technical escalation to L2 support engineers.
  • Provide On-call support for high severity incidents in a 24x7 environment.
  • Detect security issues, create customer tickets, and manage problems until closure.
  • Ensure that Service Level Agreements and operational standards are met.
  • Perform system maintenance, checkups and maintain current documentation.
  • Provide resolution plans for device issues.
  • Propose service, process, and technical improvements to management.
  • Experience and at least 7 years Network Security administration experience.
  • Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
  • Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
  • Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
  • Complete Weekly/Monthly Health Status checks across all support network security platforms.
  • Working with multiple customers support environment to complete upgrades, patches, overall operational support.
  • Assist in conducting rule set reviews to improve overall security footprint for our customers.
  • Provide operational support of the Network & Security environments.
  • Detect security issues, create customer tickets and manage problems until closure.
  • Ensure that Service Level Agreements and operational standards are met.
  • Perform system maintenance, checkups and maintain current documentation.
  • Provide resolution plans for device issues.
  • Propose service, process and technical improvements to management.

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