
Assistant Manager
19 hours ago
Job Summary:
The Assistant Manager supports the Manager in overseeing daily operations, ensuring team productivity, maintaining service standards, and driving business goals. This role acts as a bridge between frontline staff and upper management, contributing to strategic planning and operational excellence.
NOTE : MINIMUM 3TO 4 YRS EXPERIENCE IN TRAVEL FIELD
Key Responsibilities:
- Assist in planning, organizing, and supervising daily operations
- Monitor staff performance and provide coaching or feedback
- Ensure compliance with company policies, procedures, and standards
- Handle customer inquiries, complaints, and escalations professionally
- Support inventory management, budgeting, and cost control
- Prepare reports and analyze performance metrics
- Coordinate with other departments to ensure smooth workflow
- Lead team meetings and training sessions
- Step in for the Manager during absences or peak periods Skills & Qualifications:Essential SkillsPreferred Qualifications Leadership & team managementBachelor's degree in Business or relatedCommunication & interpersonalExperience in supervisory rolesProblem-solving & decision-makingKnowledge of [industry-specific tools]Time management & multitaskingCertification in [e.g., Lean, Six Sigma] Performance Metrics:
- Staff productivity and engagement
- Customer satisfaction scores
- Operational efficiency
- Budget adherence and cost savings
- Compliance and audit results
Work Environment:
- Fast-paced and dynamic
- May require weekend or evening shifts
- Hybrid or on-site depending on industry
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Work Location: In person
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