CCTV Technician

• Installation & Commissioning (70% of the role)Site Preparation: Work with the Project Manager to review site plans and wiring diagrams. Conduct on-site verification to ensure all prerequisites (power, conduit, mounting points) are in place before installation begins.
• Hardware Installation:
• Professional installation of all types of CCTV cameras (Dome, Bullet, PTZ) on various surfaces (walls, ceilings, poles).
• Installation of field equipment, including junction boxes, poles, and outdoor enclosures.
• Physical installation of servers, network switches, and monitors in control rooms and server racks.
• Cabling & Connectivity:
• Running, terminating, and testing of structured cabling (CAT6, fiber optic).
• Ensuring all connections are secure, weatherproof (for outdoor installations), and neatly managed.
• Initial Configuration & Setup:
• Configuring the IP addresses and basic settings of cameras and other network devices.
• Connecting devices to the network and ensuring they are discoverable by the central VMS (Video Management System).
• Assisting the Lead Engineer with the initial setup of the VMS, NVRs, and Edge AI devices.
• B) Maintenance & Troubleshooting (20% of the role)Preventative Maintenance: Conduct scheduled on-site visits for clients under an Annual Maintenance Contract (AMC). This includes cleaning camera lenses, checking connections, and verifying system health.
• On-site Troubleshooting (First Responder): Act as the first technical responder for any hardware-related issues reported by the client.
• Diagnose problems on-site (e.g., a camera not powering on, a faulty cable, a network connectivity issue).
• Perform immediate repairs or coordinate with the Support Engineer and Procurement Manager for the replacement of faulty hardware (RMA process).
• C) Documentation & Reporting (10% of the role)Daily Progress Reports: Submit a concise daily report to the Project Manager during the installation phase, detailing the work completed, challenges faced, and the plan for the next day.
• Installation Sign-off: Prepare the "As-Built" documentation, including a final list of installed device serial numbers. Walk the client through the completed installation and obtain their formal sign-off.
• Service Reports: For every maintenance or support visit, complete a digital service report detailing the issue, the action taken, and the final resolution, and get the client's signature on the mobile app.

3. Required Skills & QualificationsA) Technical Skills (Must-Have):

• CCTV & Networking Fundamentals: Deep, hands-on understanding of IP cameras, NVRs, and basic computer networking principles (IP addressing, subnets).
• Cabling Expertise: Proficient in running, terminating, and testing both UTP (CAT6) and fiber optic cables.
• Tools Proficiency: Skilled in using all necessary hand and power tools for installation, as well as testing equipment like a LAN tester.
• Basic Electrical Knowledge: A solid understanding of low-voltage electrical wiring, power supplies, and PoE (Power over Ethernet).