Spa Manager

4 days ago


Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Additional Information

Job Number

Job CategorySpa

LocationLe Méridien Dehradun India, Village Khabarwala Galajwadi,, Dehradun, India, India

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

  • Assumes the responsibilities of the Spa Director in his/her absence.

  • Ensures all employees have the proper supplies, equipment and uniforms.

  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

  • Manages supplies and equipment inventories within budget.

  • Maintains cleanliness of spa and related areas and equipment.

  • Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

  • Sets a positive example for guest relations.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Handles guest problems and complaints.

  • Empowers employees to provide excellent customer service.

  • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

  • Strives to improve service performance.

Conducting Human Resources Activities

  • Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

  • Ensures employees understand expectations and parameters.

  • Brings issues to the attention of the department manager and Human Resources as necessary.

  • Observes service behaviors of employees and providing feedback to individuals.

  • Participates in employee progressive discipline procedures.

  • Participates in an on-going employee recognition program.

  • Reviews comment cards and guest satisfaction results with employees.

  • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

  • Supervises on-going training initiatives and conducting training when appropriate.

  • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

  • Celebrates successes and publicly recognizes the contributions of team members.

  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

  • Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



  • Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategorySales & MarketingLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship...


  • Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryFinance & AccountingLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in...


  • Dehra Dūn, Uttarakhand, India MindTraits Innovations Pvt. Ltd. Full time

    We are looking for a SpringBoot/TypeScript/Java with RDBMS, Backend ENGINEER with relevant experiences, who shall perform the following : Responsibilities : -Designing, developing, and implementing robust and scalable backend services and RESTful APIs using Java and Spring Boot.-Collaborating with cross-functional teams, including product managers, UI/UX...


  • Dehra Dūn, Uttarakhand, India MindTraits Innovations Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    We are looking for a SpringBoot/TypeScript/Java with RDBMS, Backend ENGINEER with relevant experiences, who shall perform the following : Responsibilities : -Designing, developing, and implementing robust and scalable backend services and RESTful APIs using Java and Spring Boot. -Collaborating with cross-functional teams, including product managers,...


  • Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • Laundry Executive

    2 days ago


    Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment,...


  • Dehra Dūn, Uttarakhand, India Spring Valley Spa Resort by DLS Hotels, Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Key Responsibilities:Sales Strategy Development: Develop and implement sales strategies to achieve revenue and occupancy targets.Client Relationship Management: Build and maintain strong relationships with clients, including corporate accounts, travel agencies, and event planners.Market Research and Analysis: Conduct market research and analysis to identify...


  • Dehra Dūn, Uttarakhand, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryHuman ResourcesLocationLe Meridien Dehradun Resort & Spa, Village Khabarwala Galajwadi,, Dehradun, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and...