Hiring For International Voice process

2 weeks ago

Hyderabad, Telangana, India Innov Ultra Business Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role & responsibilities

We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.

BTECH NOT ALLOWED

REACH OUT TO HR SUSMITA

Preferred candidate profile

  • Process claims according to established guidelines and procedures.

  • Maintain customer satisfaction ratings by adhering to client SLAs.

  • Utilize company policies to resolve customer issues efficiently.

  • Input and update customer records in the company platform.

  • Ensure quick and accurate decision-making to resolve customer queries.

Perks and benefits

Skills Required:

Excellent Communication

Candidate should be willing to work in US shift.

Eligibility Criteria:

  • Must have completed 10+2/Intermediate schooling from an English medium school. (pass out year Only 2019 to 2022)

  • Candidates should not be pursuing any higher education.

  • Freshers or with a maximum of 1 year of experience in a BPO are eligible.

  • Graduates only

REACH OUT TO HR SUSMITA

-Pursuing Graduation or Graduation Backlog holders are not eligible.

Shifts: Candidate should be flexible with any given shifts.

Working Days: Five days working (Saturday & Sunday fixed week off)

Transportation: Two Way Cab provided

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