COTS Application Support Specialist

2 hours ago


Chennai, Tamil Nadu, India Movate Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Work Location: Chennai

Experience: 4-7 years

Education Qualification: Bachelor's Degree

Required Skills:

  • Provide hands-on support for EHR/RCM/CRM systems (Epic, Cerner, Allscripts, Salesforce Health Cloud)
  • Write simple to medium complexity SQL scripts for data analysis and correction
  • Perform configuration management across COTS applications
  • Troubleshoot complex system and integration issues
  • Develop reports using SSRS or Crystal Reports
  • Apply HL7 and FHIR standards in data exchange and validation
  • Conduct root cause analysis for production incidents
  • Triage, categorize, and escalate incidents per ITIL processes

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COTS Application Support Specialist

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