team lead for loans and insurance
3 days ago
Company Description
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Role Description
This is a full-time on-site role located in Hyderabad for a Team Lead for Loans and Insurance. The Team Lead will be responsible for overseeing the daily operations of the loans and insurance team, ensuring excellent service delivery, and meeting business objectives. Key responsibilities include managing and mentoring team members, monitoring performance, implementing operational strategies, and handling escalations. The Team Lead will also collaborate with other departments to enhance customer satisfaction and achieve company goals.
Qualifications
- Leadership and Team Management skills to effectively oversee and mentor team members
- Experience in the Loans and Insurance domain, with knowledge of industry practices and regulatory requirements
- Excellent Communication and Interpersonal skills to liaise with clients and internal stakeholders
- Problem-solving and Analytical skills for handling escalations and developing operational strategies
- Bachelor's degree in Finance, Business Administration, or a related field
- Ability to work in a fast-paced environment and manage multiple priorities
- Previous experience in a supervisory role is preferred
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