Tele Caller Executive

2 days ago

Mohali, Punjab, India HRD Infotech Pvt Ltd Full time ₹ 96,000 - ₹ 2,16,000 per year

Job details:

  • Job position: Tele-counselor
  • Qualification: +2, Diploma, Graduation, Post graduation
  • Freshers or experienced
  • Job Location: Phase 5, Mohali, Punjab
  • Salary Package: 16-25k + Incentives
  • Indian shift: 9:00 am to 6:00 pm, full-time job, Work from Office
  • First 3 months cash salary, After the completion of probation (3 months), you will receive the salary in your bank account from the company's current account.
  • Male candidates who wear Turban will be given first preference.

Required skills:

  • Strong convincing and negotiation skills.
  • Strong communication and convincing skills.
  • Basic knowledge of international immigration and visa processes.
  • Ability to build rapport and trust with clients over calls.
  • Goal-oriented with a focus on lead conversion and client satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls to connect with prospective clients.
  • Provide accurate information about visa categories (study, work, visitor, PR, etc.) and immigration services.
  • Conduct preliminary eligibility assessments based on client profiles.
  • Explain documentation requirements, timelines, and processes in a clear and professional manner.
  • Address client queries, concerns, and objections with confidence and clarity.
  • Follow up with potential clients to ensure smooth progression of the application process.
  • Maintain detailed records of client interactions, leads, and conversions in the system.
  • Coordinate with in-office counselors or processing teams for application submissions and updates.

Perks & Benefits:

  • Fixed Day shifts with 6 working days
  • Healthy Work Culture

Job Types: Full-time, Permanent

Pay: ₹8, ₹18,000.00 per month

Benefits:

  • Paid sick time

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