Salesforce Field Service Lightning

7 days ago


Jaipur, Rajasthan, India Softshala Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Salesforce Field Service Lightning (FSL) Consultant / Developer

Experience: 4-5 Years

Location: Remote

Employment Type: Contract

About the Role

We are seeking a Salesforce FSL Consultant/Developer with 45 years of Salesforce experience, including 2+ years in Field Service Lightning. The candidate will design, configure, and implement FSL to optimize workforce management, service appointments, and mobile technician solutions.

Key Responsibilities

  • Implement and configure Field Service Lightning (Work Orders, Service Appointments, Scheduling, and Dispatcher Console).
  • Customize and develop Apex, Flows, LWC for FSL.
  • Optimize mobile workforce enablement for service agents and field technicians.
  • Integrate FSL with ERP/Inventory/3rd-party systems.
  • Build reports, dashboards, and optimize resource allocation.
  • Work with stakeholders to improve dispatch, scheduling, and service operations.

Required Skills

  • 4–5 years Salesforce experience, 2+ years in FSL implementations.
  • Strong knowledge of Salesforce Service Cloud + FSL data model.
  • Hands-on in Apex, LWC, APIs, Flows.
  • Familiarity with offline mobile functionality.
  • Salesforce Field Service Consultant Certification preferred.


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