Housekeeping Supervisor

1 week ago

Kalapatti Coimbatore Tamil Nadu, India Broadway Megaaplex Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 7,20,000 per year

Role of a Housekeeping Supervisor

A Housekeeping Supervisor oversees and coordinates the cleaning and maintenance activities in hotels, resorts, hospitals, offices, or other facilities. They ensure that guest rooms, public areas, and back-of-house spaces are clean, safe, and well-maintained, while supervising the housekeeping team.

Key Responsibilities1. Supervision & Team Management

  • Assigns daily tasks to housekeeping staff (room attendants, cleaners, laundry staff).
  • Conducts briefings before shifts to share updates and priorities.
  • Monitors staff performance and ensures adherence to standards.

  • Trains new employees in cleaning techniques, safety, and company policies.

  • Quality & Standards

  • Inspects guest rooms, corridors, and public areas for cleanliness and maintenance.

  • Ensures rooms are ready on time and meet quality standards.

  • Handles special cleaning projects (e.g., deep cleaning, upholstery, carpet care).

  • Inventory & Supplies

  • Manages housekeeping supplies, cleaning chemicals, and linen inventory.

  • Prepares requisitions for stock replenishment.

  • Prevents wastage and ensures cost-effective use of resources.

  • Guest Service & Communication

  • Responds promptly to guest requests (extra amenities, room service cleaning).

  • Coordinates with front office to ensure timely room availability.

  • Resolves guest complaints regarding cleanliness or service politely and effectively.

  • Health, Safety & Compliance

  • Ensures staff follow hygiene and safety regulations (handling chemicals, PPE use).

  • Reports maintenance issues (plumbing, electrical, AC problems) to engineering.

  • Enforces lost-and-found procedures for guest belongings.

  • Administration & Reporting

  • Prepares housekeeping reports (room status, occupancy, cleaning progress).

  • Assists in staff scheduling and attendance monitoring.
  • Supports departmental budgeting and cost control.
  • Supervise daily housekeeping operations and allocate work to staff.
  • Inspect guest rooms, public areas, and back-of-house for cleanliness & quality standards.
  • Train staff on cleaning techniques, use of equipment, and safety procedures.
  • Maintain stock of cleaning supplies, chemicals, and linen.
  • Ensure safe and correct usage of cleaning chemicals as per MSDS guidelines.
  • Handle guest requests and complaints related to housekeeping promptly.
  • Coordinate with Front Office and Engineering team for room readiness and maintenance issues.
  • Prepare daily reports on room status, staff performance, and chemical usage.
  • Ensure compliance with hygiene, health, and safety standards.

Requirements:

  • Minimum 2–4 years of experience in housekeeping supervision (Hotel/Hospital/Facility).
  • Knowledge of cleaning chemicals (types, dilution ratios, safe handling, MSDS).
  • Ability to train and guide housekeeping staff.
  • Good leadership, communication, and team management skills.
  • Must be able to speak Hindi (additional English/local language will be an advantage).
  • Basic computer knowledge for reporting.
  • Flexible to work in shifts and under pressure.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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