Digital Content Author

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Digital Content Author

Location: Mumbai, India 

About the role:

OLIVER is seeking a Digital Content Author to join a high-profile account for a Fortune 500 financial services firm. This global account has already seen growth and is continuing to expand.  

We are looking for a strategic, dynamic, and driven Digital Content Author to join our creative studio to build experiences that help people with creative ideas succeed. 

The Digital Content Author will partner with developers, designers, digital strategists, and client stakeholders in selecting templates, modules, and components required to build sites based on designs across a portfolio of websites on client's Adobe Experience Manager (AEM) platform. The person will also add images, videos, SEO metadata, and tagging to implement the sites. The Digital Content Author will be responsible for publishing and maintaining content updates to various websites. All authoring will be done in adherence to brand guidelines and input from client, creative agencies, and team leads. 

This role requires fluency in English.   

What you will be doing:

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Hong Kong, Shanghai, Japan, and our global counter-parts in US and UK. Provide analysis of website designs and mapping website designs to AEM templates and components. 

• Proactively work with development team on site implementation based on designs 
• Build and author sites while ensuring content meet SEO standards 
• Assist development team in preparing content for regulatory review and production launches and assets management for a portfolio of websites 
• Work as a liaison between client stakeholders and development teams 
• Act as a subject matter expert in the tools and processes required to manage site content 
• Identify site improvement opportunities and continuously validate user experience 
• Work with stakeholders on design considerations, advise on best practices for overall strategy and content plan 
• Create training documentation 

What you need to be great in this role:

• 3+ years of experience contributing to enterprise website that include migration and online production (using AEM and/or other web content management system) 
• 1+ years of experience using Adobe Enterprise Manager (AEM) for authoring/updating content 
• Skilled at editing and proofreading 
• Attention to detail and strong organizational skills 
• Comfortable juggling multiple, concurrent with tight deadlines 
• Excellent judgment and the ability to handle escalated situations 
• Self-motivated individual with excellent interpersonal skills 
• Proven ability to build relationships and work independently 
• Able to communicate confidently and effectively at all levels of the business and to various client groups, both verbally and in writing 
• Ability to troubleshoot web front-end functionality issues 
• Familiarity with Adobe Creative Cloud UI & UX applications (Figma, InVision, Sketch, XD, Photoshop, etc.) 
• MS Office Suites background (Word, Excel, PowerPoint, etc.). 
• Experience with project tracking through Jira / Confluence 
• General knowledge of web technologies such as HTML, CSS, JavaScript, etc. 
• Experience in implementing search engine optimization (SEO) tactics 
• Competency with web UX conventions and standards and best practices--including accessibility and SEO 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 14156

#LI-AS2 #LI-Hybrid

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what's possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.