Process Executive

1 week ago

Bhillai, India link ideas technologies private limited Full time ₹ 96,000 - ₹ 2,16,000 per year

ERP Data Entry & Management

Enter and maintain accurate data in the ERP system (sales orders, purchase orders, inventory, invoices, etc.).
Verify, update, and reconcile records to ensure data integrity.
Generate standard and ad-hoc reports from ERP for business users.
Support internal teams with ERP-related data requirements.

Customer Support

Act as the first point of contact for customer queries and complaints via phone, email, or chat.
Provide timely resolution of customer issues by coordinating with relevant departments.
Guide customers on product/service usage, order status, and after-sales support.
Maintain records of customer interactions and feedback in the CRM/ERP system.

Job Types: Full-time, Permanent

Pay: ₹8, ₹15,000.00 per month

Work Location: In person

Customer Care Voice