Mediclaim Coordinator
7 days ago
Job Title: TPA Documentation, Corporate & Mediclaim Coordinator
Location: Santacruz (W), Mumbai
Department: Billing / Insurance Coordination
Working Hours: 7:00 AM to 7:00 PM (Fixed Shift)
Weekly Off: Sunday
Key Responsibilities:
TPA & Mediclaim Coordination:
* Prepare and verify insurance documentation including pre-auth forms, discharge summaries, medical reports, and invoices.
* Ensure all documentation complies with insurance guidelines and is submitted in a timely manner.
* Coordinate with the medical and billing team to prepare accurate estimates and final bills for insured and corporate patients.
* Manage appointment coordination, insurance verification, and billing for corporate clients.
* Maintain records and MIS reports for corporate patients and billing accounts.
* Ensure smooth and professional service delivery to corporate patients.
Patient Support:
* Provide clear guidance to patients and their families regarding insurance coverage, documentation requirements, and claim status.
* Resolve patient queries related to insurance and billing with clarity and professionalism.
Candidate Requirements:
Education: HSC / Graduate in any discipline (Preferred: Healthcare related field)
Experience: Minimum 1-2 years in TPA/insurance coordination or hospital billing, preferably in an eye hospital or similar healthcare setup
Skills:
* Strong understanding of TPA and Mediclaim processes
* Excellent verbal and written communication
* Good knowledge of hospital software systems and MS Office
* High attention to detail and strong organizational skills
* Ability to handle patient interactions with empathy and professionalism
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
Experience:
- TPA Coordinator : 2 years (Preferred)
- Mediclaim Coordinator : 2 years (Preferred)
Work Location: In person
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