Restaurant Manager

1 day ago

GTC Hubli, India Devyani International Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year
  • Key Responsibilities:Operations & Customer Service:Assist in managing all restaurant operations to ensure smooth functioning during all shifts.
  • Ensure consistent product quality, hygiene, and service standards as per Vaango SOPs.
  • Handle guest complaints efficiently and ensure high levels of customer satisfaction.
  • Monitor food preparation and presentation to maintain quality and authenticity of South Indian cuisine.
  • Coordinate with kitchen and service teams for effective operations.
  • Team Management:Supervise and motivate team members to ensure optimal performance and discipline.
  • Support in staff training, onboarding, and maintaining performance standards.
  • Create a positive work environment and ensure staff follow grooming and behavioral standards.
  • Sales & Profitability:Assist in achieving sales targets and controlling costs (food cost, labor, wastage).
  • Implement upselling techniques and drive revenue through suggestive selling.
  • Monitor inventory levels, usage, and minimize pilferage.
  • Compliance & Reporting:Ensure compliance with FSSAI norms, company policies, and hygiene audits.
  • Maintain shift-wise reports and submit daily sales and operational data to reporting manager.
  • Follow procedures for cash handling, billing, and POS system usage.
  • Required Skills & Competencies:Strong knowledge of QSR operations and customer service.
  • Familiarity with South Indian cuisine is preferred.
  • Ability to manage and lead a team effectively.
  • Good communication and interpersonal skills.
  • Problem-solving and decision-making ability under pressure.
  • Basic knowledge of inventory and cost management.
  • Qualifications & Experience:Graduate in Hotel Management / Hospitality / Any discipline.
  • 2–4 years of experience in QSR or casual dining restaurant operations.
  • Prior experience in a South Indian concept restaurant is an added advantage.

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