Head Cashier

7 days ago

Sadar Bazar Agra Uttar Pradesh, India HOTEL PENTAS Full time ₹ 2,16,000 - ₹ 4,32,000 per year

Job Title: Head Cashier – Retail Store

Job Summary:

We are looking for a responsible and customer-focused Head Cashier to oversee all front-end cash operations in our retail store. The ideal candidate will ensure smooth billing processes, manage cashier staff, maintain accurate cash handling procedures, and deliver excellent customer service.

Key Responsibilities:

  • Supervise and support all cashier team members during shifts
  • Ensure accurate billing, cash collection, and daily reconciliation
  • Train new cashiers on POS system, customer service, and store policies
  • Handle escalated customer concerns and resolve issues promptly
  • Monitor checkout counters to maintain speed, accuracy, and service quality
  • Prepare daily cash reports and coordinate safe drops/bank deposits
  • Ensure compliance with loss prevention and cash handling guidelines
  • Maintain cleanliness and organization of billing counters
  • Assist with store operations when needed (returns, exchanges, stock checks, etc.)
  • Collaborate with store management to improve processes and customer experience

Requirements:

  • Proven experience as a Cashier or Head Cashier in a retail environment
  • Strong knowledge of POS systems and cash handling procedures
  • Excellent communication, leadership, and problem-solving skills
  • High level of integrity, accuracy, and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Flexibility to work weekends, holidays, and extended hours as needed

Preferred Qualifications:

  • Experience in supervising teams
  • Basic computer skills (MS Excel, billing software, POS tools)

Job Types: Full-time, Permanent

Pay: From ₹18,000.00 per month

Work Location: In person

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