Sales Manager

1 week ago

Mumbai, Maharashtra, India Rosetta Hospitality Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JOB RESPONSIBILITIES:

General Responsibilities:

  • Have in-depth knowledge of our product and competitors.
  • Provide strategic Sales support to Sales leadership
  • Build and maintain excellent working relationship with all departments

Specific Responsibilities:

Financial
  • Maximize productivity through use of multi- skilling and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests
  • Assist with the preparation of the Annual Business Plan
  • Strategically analyses of business performance to facilitate accurate and meaningful forecasting, involving respective Head of Department as appropriate
Sales & Marketing
  • Assist to manage all sales strategy, tactics, and action implementations, complying with the smart selling approach, achieve sales goals and sales targets.
  • Manage all key sales accounts and groups, evaluate them based on sales account analysis to ensure segment performance
  • Actively participate in weekly yield meetings and monthly strategic meetings, developing and adjusting sales and pricing strategy
  • Implementation of strategic marketing process by understanding of available sales data from PMS including Competitive Intelligence to make sound decisions
Operational
  • Directing and coordinating all selling activities and communicating these activities throughout the hotel
  • Communicate closely with Regional Manager and key sister hotels to update them regularly regarding key hotel information
Personnel
  • Assist in the recruitment and selection of all sales employees; following hotel guidelines when recruiting and use.
  • Support and implementation of Rosetta's BRISOP

Customer Service
  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily
Administration
  • Develop, implement, maximize, monitor and evaluate the hotel's sales strategy to achieve and exceed forecasted revenue figures
  • Ensure sales activities are aligned with Corporate Marketing Strategy and hotel actions have been implemented
  • Review sales files and systems to ensure procedures are being followed

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