SAP IS-U FICA Specialist

Key Responsibilities :

SAP IS-U FICA Implementation & Support :

• Lead or contribute to the implementation of SAP IS-U FICA (Financial Contract Accounting) modules for utilities industry projects, ensuring alignment with business processes.

• Provide support for FICA processes including invoicing, receivables, payment processing, and dunning.

Integration with Other SAP Modules :

• Ensure smooth integration of IS-U FICA with other SAP modules such as FI-CA (Contract Accounts Receivable and Payable), FI-GL (General Ledger), CRM, Billing, and DM (Device Management).

• Collaborate with cross-functional teams to address data flow and business process requirements.

Customer Financial Management :

• Manage and configure customer payment processing, installment plans, security deposits, and interest calculation functionalities.

• Handle credit checks, dunning, and collections processes, ensuring effective customer account management.

Clearing and Reconciliation :

• Design and configure automatic clearing rules for incoming payments and open items.

• Reconcile customer accounts and investigate discrepancies between customer receivables and payments.

Business Process Design :

• Work with business users to gather requirements, perform gap analysis, and design business processes in IS-U FICA to meet organizational needs.

• Ensure business processes for financial transactions are accurately mapped and configured in the system.

Configuration of FICA Functions :

• Configure payment processing, dunning, interest calculation, security deposits, and refund processes within SAP IS-U FICA.

• Customize incoming/outgoing payments, integration with banking interfaces, and automatic payment programs.

Reporting and Analysis :

• Develop and configure FICA-related reports to track customer accounts, billing history, payment status, and dunning history.

• Ensure transparency and accuracy in reporting financial transactions related to customer accounts.

Issue Resolution & Troubleshooting :

• Identify and resolve issues in SAP IS-U FICA through debugging and providing solutions for system errors, discrepancies, and user challenges.

• Handle end-user tickets related to financial contract accounting processes.

Testing and Validation :

• Participate in or lead functional testing (unit, integration, and user acceptance testing) for SAP IS-U FICA configurations and customizations.

• Validate that FICA processes meet the business requirements and perform according to system specifications.

End-User Training & Documentation :

• Develop training materials and provide end-user training on SAP IS-U FICA functionalities.

• Maintain system and process documentation for configurations, business process flows, and system enhancements.

Technical Knowledge and Skills Required :

• In-depth knowledge of SAP IS-U FICA (Financial Contract Accounting), specifically within the utilities sector.

• Strong experience in configuring payment processing, dunning, security deposits, interest calculation, and installment plans.

• Expertise in contract accounting and integration with FI-CA, FI-GL, and IS-U Billing.

• Proficiency in handling reconciliation, open items, automatic clearing, and integration with banking interfaces.

• Strong understanding of business process mapping and gap analysis for utilities-specific financial requirements.

• Knowledge of dunning procedures, customer credit management, and collections processes.

• Ability to create and run reports for financial transactions and customer account management in SAP IS-U.

• ABAP debugging knowledge to troubleshoot issues in FICA modules.

Soft Skills Required :

• Strong problem-solving and analytical abilities to address financial discrepancies and system configuration issues.

• Excellent communication skills for collaboration with cross-functional teams and business stakeholders.

• Ability to work independently and handle multiple projects in a dynamic environment.

• Strong documentation and training skills to ensure effective knowledge transfer to users.