Product Manager

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us click here.

Job Title: Product Manager 

Timezone- EU Hours (13:30 PM IST- 22:30 PM IST)

Reports to: Head of Product

Location: Bangalore, Onsite 5 days per week

Key Relationships: Business Development, Customer Success, Product and Engineering teams

Job Purpose: 

Easyship is a shipping technology platform connecting sellers and marketplaces to couriers—and powering customized, end-to-end logistics solutions. We're seeking an experienced Product Manager with strong payments and fraud/risk exposure (in e-commerce or logistics) to own initiatives across checkout, payments, risk, and post-purchase flows. You'll define problem statements and solutions, align with our product vision, and coordinate with design/engineering to ship features that reduce fraud loss, improve authorization rates, and streamline payouts and reconciliation—ultimately driving trust and profitability for our merchants.

What you'll do:

• Shape and execute the roadmap across payments & risk (checkout, PSP integrations, 3-D Secure/SCA, tokenization, chargeback handling, dispute tooling, payouts, reconciliation, pricing/fees).
• Prioritize using ROI frameworks; balance conversion, fraud loss, and operational cost to maximize business impact.
• Lead delivery from discovery → release → post-release, setting clear success metrics (e.g., auth rate, fraud rate, chargeback ratio, payment latency, payout timeliness, support tickets).
• Partner with engineering, data, finance, risk ops, support, and logistics teams to deliver resilient, compliant flows (KYC/KYB/AML considerations where applicable).
• Deep-dive merchant and buyer journeys to remove friction, improve trust, and lift conversion across domestic and cross-border scenarios.
• Stay current on market/PSP capabilities, risk signals, SCA/PCI/AML trends, and competitor tactics; convert insights into backlog items and experiments.
• Translate operational realities (warehouse/fulfilment constraints, delivery promises, duties/taxes) into payment/risk product decisions (e.g., partial captures, split payments, COD risk rules).

Who you are:

• 4+ years Product Management experience, ideally in e-commerce, fintech, or logistics with hands-on payments and/or fraud/risk ownership.
• Strong grasp of payment fundamentals: PSPs, gateways, auth/capture/void/refund, tokens, ledgers, payouts, reconciliation; familiarity with fraud tooling (rules, device signals, ML, 3DS/SCA), chargebacks, and dispute flows.
• Data-first operator comfortable with funnels, experimentation, and trade-off modeling (conversion vs. fraud loss vs. ops cost).
• Proven prioritization and crisp problem framing; can influence across distributed global teams.
• Excellent written/verbal communication; highly organized, resourceful, and entrepreneurial.
• Cross-border payments experience.
• COD risk, platform/marketplace payouts, PCI considerations, KYC/KYB/AML workflows, or shipping/warehouse domain knowledge.

What you'll get:

• Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
• Gym & Wellness Reimbursement: Training for a big race? Don't sweat it. We offer gym reimbursement for all employees.
• Generous Vacation Policy: We think time off is essential… and we encourage it
• Duvet Day: Perfect for those cold winter days, when you don't want to escape the warmth of your bed
• Mental Health Day: You deserve a day off A chance to recharge and enjoy 'Me Time'
• 4 weeks of 'Work from Anywhere': Whether you're working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture
• Professional Development: We're here to help you hit your career goals to help get you where you want to be.
• Company issued laptop: Who wants to work from their personal laptop? Let's keep work and personal life separate

Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, Bangalore and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team