Sr Integration Engineer

8 hours ago

Pune, Maharashtra, India Johnson Controls Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Title: Sr Integration Engineer

Location: Pune

The Sr. Integration Engineer is responsible for managing and supporting the integration of various systems and applications within the organization. The analyst will work closely with cross-functional teams to identify integration needs, troubleshoot issues, and optimize processes to ensure seamless data flow between systems.

Key Responsibilities:

  • Responsible to monitor integration platforms and applications in all environments plus incident resolution with in SLAs.
  • Identify, diagnose, and resolve integration-related issues in a timely manner to minimize downtime and impact on business operations.
  • Provide technical support to end-users and stakeholders regarding integration processes and related systems.
  • Create and update documentation for integration processes, configurations, and troubleshooting procedures.
  • Implement bug fixes and minor enhancements for existing integrations, also provide UAT testing and hyper care support.
  • Identify opportunities for improving integration processes and implement best practices to enhance efficiency and reliability.
  • Create and Manage Ops Monitoring Dashboards and KPIs to ensure application performance and SLAs are met.
  • Perform Application upgrades and Manage SSL Certs etc.
  • work with product vendors to troubleshoot platform issues and/or any product bugs.
  • Provide training and support to junior resources as applicable.
  • Flexible on-call/weekend support rotation as applicable.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 7+ years of experience in Integration operations and Production support.
  • 3+ years of experience with MuleSoft, Oracle Integration Cloud and/or IBM Integration Bus etc.
  • Strong Knowledge of Integration Mapping and Data formats like SOAP, XML, JSON and Flat files.
  • Experience integrating with ERP systems (e.g., SAP, Salesforce, Oracle)
  • Incident and Change Management experience with Service NOW or related
  • Strong analytical problem-solving, communication and Interpersonal skills.

Preferred Qualifications:

  • Experience with Splunk or similar platform is a plus
  • Experience with CI/CD tools and code repository like GitHub, Azure DevOps
  • Understanding Cloud Concepts and Network connectivity.
  • Experience with DB SQL queries and Scripting is a plus.
  • Experience working with Postman and Automating test cases.
  • Knowledge of Project and Test Management tools like JIRA, Panaya.

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