Principal Product Manager

About Coursera

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we're driven by the belief that learning can transform lives through learning.

Why Join Us

At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. 

We're a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Team Overview:

Coursera's Product Management team drives our mission of providing universal access to world-class learning. Principal Product Managers operate as system-level and portfolio leaders, defining the strategies, platforms, and frameworks that power Coursera's next era of growth. They combine deep technical and market fluency with exceptional influence, shaping long-term product direction across business units and executive stakeholders.

Job Overview:

As a Principal Product Manager, you will lead cross-organisation strategy and execution for one or more of Coursera's most critical product systems or platforms. You'll shape multi-year product investments, anticipate technology and market shifts, and ensure Coursera's platform remains at the forefront of AI-driven learning innovation. You'll serve as a thought partner to executives, a mentor to senior PMs, peer to Principal Designers and Engineers, and a multiplier for organisational decision-making and excellence.

• Customer-Centric Curiosity: Exhibit deep curiosity to understand customers and all elements influencing their experience, offering comprehensive, integrated solutions that address real needs.
• Thriving in Ambiguity: Operate effectively in uncertain, fast-changing environments, as often found in startup-like situations.
• Balanced Skills vs. Domain Experience: While domain expertise is beneficial, strong intellectual capacity, curiosity, proactiveness, and solid foundational product skills enable quick adaptation even without prior domain exposure.
• Strategic & Tactical Agility: Seamlessly switch between defining long-term vision and deep-diving into execution details when required.
• IC Excellence: As an individual contributor, comfortably navigate between strategy and execution to deliver impact.
• Integrated Experience Design: A track record of designing end-to-end integrated experiences is a strong plus.
• Tool Familiarity: Familiarity with tools in the PM space, such as Jira, Figma or generative AI tools, though tool-specific experience is less crucial. A capable PM with strong core skills will learn quickly.
• Speed of Innovation: Demonstrates the ability to rapidly prototype, test, and iterate solutions to keep pace with evolving customer needs and emerging technologies. Balances speed with rigor to deliver impactful outcomes quickly.

Responsibilities

• Define multi-year product and platform strategy that shapes Coursera's next wave of growth, integrating consumer, enterprise, and content ecosystems.
• Develop and own a portfolio investment thesis, creating durable planning and prioritisation mechanisms (e.g., annual planning, QBRs) that guide how we allocate resources and scale impact.
• Set Coursera-wide AI product standards, including evaluation and monitoring frameworks, responsible AI and safety policies, and data governance practices.
• Build and align large, cross-org programs with significant technical or operational complexity; partner with engineering leadership on architecture decisions that improve reliability, scalability, and developer velocity.
• Shape monetisation, learning ecosystem, and customer life-cycle strategies, driving category-defining launches and strategic partnerships that strengthen Coursera's leadership position in learning technology.
• Serve as a thought partner to executives, influencing VP and business unit-level priorities, shaping company-wide product narratives, and representing Coursera externally in partner and industry forums.
• Mentor and elevate senior PM talent, establishing product standards, documentation quality, and decision-making frameworks that scale across the organisation.

Basic Qualifications

• 12+ years of product management experience, including ownership of platform or multi-business-unit product portfolios with progressively greater impact on business and customer outcomes.  
• Demonstrated success defining and scaling platform or ecosystem strategies that span multiple surfaces or user types and are used globally across diverse markets.  
• Deep expertise in AI-enabled or data-driven product systems, including responsible AI, model evaluation, and data governance with a history of shipping. 
• Proven ability to lead technically complex programs in partnership with engineering, data science, design and research leadership and bring them to market at high velocity. 
• Experience synthesising complex technical and strategic topics for diverse audiences.

Preferred Qualifications

• Experience building or scaling AI-first platforms and customer experiences, particularly in learning, productivity, content or knowledge domains.
• Leadership of a start-up or internal 0-1  innovation product development effort through ambiguity and rapid innovation.
• Partnerships with peers, industry or research organisations advancing applied AI making you an attractor of future product talent.
• Strong executive presence with a proven ability to lead by influence at VP and C-Suite levels and engage with leadership for external customers and partners. 
• A product leader who inspires colleagues to think bigger, look beyond safe bets, and tackle challenges with conviction. 
• Deep curiosity about customers and a history of using data and feedback to understand their needs and improve their experiences. 

If this opportunity interests you, you might like these courses on Coursera:

• Learning How To Learn
• Gen AI for Product Managers

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.