Site Reliability Engineer

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

• As a Site Reliability Engineer for Rockwell Automation, you will:
• Develop industry-leading commercial software and applications for the cloud.
• Work as part of a team responsible for the multiple aspects of a project, so that we can build, test and deploy software quickly, productively, and reliably.
• Play an active role in all the stages of the development lifecycle and support your team throughout the process.
• Help ensure that developed products and deployments meet requirements and are within total quality management standards.
• Participate in our for supported services.
• This role reports to the Technical Leader for Site Reliability Engineering.

Your Responsibilities:

• Design and implement dashboards for operational insights.
• Develop automated runbooks for common operational tasks and resolving support escalation issues.
• Be an operations contact; communicate with developers and customers alike.
• Documentation and review of incidents and future resolutions, including team knowledge.
• Test implemented designs.
• Develop and monitor metrics and leverage them to drive process, performance, and security improvements.
• Provide technical guidance and educate team members and coworkers on development and operations.
• Manage CI/CD tools with team.
• Design multiple processes, and update existing processes.
• Improve infrastructure development and application development.
• Follow all best practices and procedures as established by the company.
• Build relationships and interact with peers to ensure assigned tasks are prioritized.
• Actively seek knowledge of new developments in the software engineering, computer engineering, and software testing fields.
• Thinks outside the box and is willing to research and explore new avenues by utilizing the latest technologies and standards.

The Essentials - You Will Have:

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
• At least 2 years of experience in a software product development environment
• Customer facing operations on Cloud and Mobile platforms.
• Proficiency in scripting languages like JavaScript, Python, Go, and BASH, including knowledge of algorithms and data structures and optimize automation.
• Experience with cloud services like AWS or Microsoft Azure.
• Experience with software infrastructure management including Kubernetes and Terraform.
• Experience deploying CloudOps/SRE practices.
• Experience with Git and Github, including developing and maintaining workflows.

The Preferred - You Might Also Have:

• Knowledge of software and deployment test methodologies and automated test tools.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, testing, and operations. Knowledge of Agile development methodologies.
• Software development on both Windows and Linux.
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.