Business Analyst

1 week ago


Guwahati, Assam, India Nuts & Brew Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description: Customer Data & CRM Analyst

About the Role

Our members-only club (2,000+ active members and growing) is looking for a Customer Data & CRM Analyst to improve how we manage member data, subscriptions, attendance, and personalized promotions. You will lead the transition from spreadsheets to a modern CRM system and ensure smooth adoption across the club.

Responsibilities


•Assess club needs for subscription, event, payment, and loyalty management.


•Research and recommend the best CRM/membership management software.


•Oversee data migration, system setup, and integration.


•Build dashboards and reports on member trends and promotions.


•Train staff and support ongoing use of the system.

Qualifications


•Bachelor's degree in computer science Analytics, or computer application


•1–3 years' experience with CRM tools (Zoho, HubSpot, Salesforce, or similar).


•Strong analytical, data management, and problem-solving skills.


•Excellent communication and project coordination abilities.

Why Join Us

Shape the member experience at a fast-growing gaming club.

Lead a key digital transformation project from the ground up.

Unbelievable perks



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