US Freshers

1 week ago

Ahmedabad, Gujarat, India Technocruitx Universal Services Private Limited Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Role: US Customer Support Representative

Location: Ahmedabad

Shift: Night Shift (US Process)

Experience: Freshers can apply

Job Type: On-site

Job Description:

We're looking for enthusiastic and customer-focused individuals to join our US Customer Support team. You'll be responsible for assisting US-based customers through calls, emails, or chats — ensuring quick resolution and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound customer calls/emails/chats professionally.
  • Resolve customer queries and provide accurate information.
  • Maintain detailed and clear records of customer interactions.
  • Collaborate with internal teams to ensure smooth resolution of issues.
  • Deliver excellent service and maintain quality standards in communication.

Requirements:

  • Excellent verbal and written communication skills in English.
  • Willingness to work in night shifts (US time zone).
  • Basic computer knowledge and typing skills.
  • Strong problem-solving attitude and patience in handling customer concerns.
  • Freshers with good communication are highly encouraged to apply.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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