Job opening for the Customer Service Associate profile for Mohali location

3 days ago

Mohali, Punjab, India TandA HR Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

Posted on: October 6, 2025
Designation: Customer Service Associate
Location: Mohali
Experience: Minimum 1 Year
Salary: Depends on Interview
Gender: Any
Qualification: Graduation
Skills: Good typing speed and knowledge of MS Office/CRM tools.
Target Industry: Any

Key Responsibilities:
  1. Manage customer interactions via calls, emails, and chats.
  2. Provide accurate information about products and services.
  3. Record and update customer details in CRM.
  4. Handle customer queries and complaints professionally.
  5. Escalate complex issues to the appropriate department for resolution.
  6. Ensure high levels of customer satisfaction and meet service standards.
Requirements:
  1. Graduate/Undergraduate with excellent English communication skills.
  2. 02 years of customer service (voice) experience preferred.
  3. Good typing speed and knowledge of MS Office/CRM tools.
  4. Strong listening, problem-solving, and interpersonal skills.
  5. Willingness to work in UK rotational shifts.
Benefits:
  1. Health Insurance
  2. Provident Fund
  3. Training and career growth opportunities
  4. Supportive and collaborative work environment

If interested, can forward your updated resumes to and can directly contact us at You can also provide our reference to your friends and colleagues.

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Locations: Mohali

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