Assistant Manager
2 weeks ago
Role & responsibilities
- To achieve assigned targets for the park in a sustained manner
- Ensure availability of Retail Merchandise for customers without shortfall in all counters across the park.
- Introducing new SKUS, Combos, Offers
- Costumes Premiumization -based on Seasons
- Ensure high levels of customer satisfaction through excellent sales service and display
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Keep abreast of market trends to determine the need for improvements in the shops
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the shops reputation
- Analysing past sales figures/trends to anticipate future product needs
- Analyze sales and revenue reports and make forecasts for each counter/location day wise/monthwise
- Duty allocation and manpower management
- Manage point-of-sale processes
- Proven working experience in retail sales
Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Understanding of the retail sales process
- Familiarity with consumer behaviour principles
- Excellent communication skills, capable of building trusting relationships
- Flexibility to work various shifts.
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