Manager Product Design

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital). 

The Role :

We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.

Roles and Responsibilities:

Manage the team and the work

Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.Along with the design leads, manage various design projects and their priorities. Help the team in resolving blockers. Ensure the output meets business goals, deadlines and the quality bar.

Shape up product direction and drive design-led projects

Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.

Mentor, Guide and Lead the Team

You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.

Raise the Bar

You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.

Drive and improve the design process

Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.Create frameworks and guidelines for the team to deliver better and faster.Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.Share engineering principles to guide the team from an engineering point of view.

Work with cross-disciplinary teams

Work closely with Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences. Ensure that projects are well-defined, high impact, and successfully executed.Collaborate with your peers in leadership to define a strategic vision for what we build, helping focus on solving user problems.

Design Evangelism, inside and outside

Be a strong advocate for exceptional user experiences and demonstrate their impact. Evangelize the goals of design and communicate them to the product, engineering and other teams in the organization.Represent Razorpay outside by speaking in external design conferences/meetups, publishing blogs/articles or running events.

Hire, Build and Scale team

You will be responsible for attracting and hiring excellent people. You'll work to create the systems for you (and others) to effectively evaluate and hire designers and researchers.

Mandatory Qualifications:

You are someone who increases the effectiveness of the entire team, not just your direct reports – a leader and an example-setter. You are effective even when you're not even in the room. Your processes are celebrated, emulated and copied by teams in and out of the organization.

You are an amazing designer who has shipped out many great designs.

6+ years of experience in designing digital products.A portfolio of kickass design work, executed either by yourself or a team that you led, that conveys an ability to ship successful products that people love.A great understanding of Visual Design with relentless attention to detail and consistency.You're product-minded and intensely customer-focused. You care about design all the way from a strategic level down to design details and getting the pixels right.Good to have: experience with creative design projects on the likes of animated videos, motion designing and videography.Understanding the importance of behavioral analytics. You go by data-driven when applicable and understand nuances of it. Experience with various analytics tools like Google Analytics, Mixpanel, etc would be awesome.

You have at least 2 years of experience in leading & managing design teams.

You have been managing, coaching and leading. You're passionate about developing designers' skills and careers. You inspire and motivate people to do their best work fully aligned with business goals. You know how to grow and hire new leaders.

You love change and know how to manage it.

You can work effectively in a dynamic environment, juggle multiple projects, and prioritize work. Experience working in Agile/Scrum development processes is a big plus.

You have excellent communication and presentation skills.

You are able to clearly articulate design decisions within a larger context to the team and leadership. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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