Guest Service Associate
1 week ago
We are looking for a highly skilled and experienced professional to join our team as a GSA Housekeeping / F&B Service / Front Office in the hospitality industry. The ideal candidate will have a strong background in housekeeping, food and beverage service, or front office operations.
Roles and Responsibility
- Manage and supervise housekeeping staff to ensure high standards of cleanliness and maintenance.
- Coordinate with the food and beverage team to prepare and serve excellent cuisine and beverages.
- Handle front office operations, including reception, concierge, and bell captain duties.
- Develop and implement effective cleaning schedules and procedures to maintain high standards of hygiene.
- Collaborate with other departments to ensure seamless service delivery.
- Train and mentor new employees to enhance their skills and knowledge.
Job Requirements
- Proven experience in housekeeping, food and beverage service, or front office operations.
- Strong leadership and management skills, with the ability to motivate and direct teams.
- Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and guests.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and commitment to delivering high-quality services.
- Familiarity with hotel management systems and software is an advantage.
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