IS Specialist-SQL Database

*What you will do*

This is a technical role responsible for managing complex database environments including SQL and MySQL databases. The role includes planning, implementation, performance tuning, and maintenance of enterprise relational database platforms with a focus on reliability, security, and automation.

The ideal candidate will have a consistent track record in database infrastructure operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in database service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

• Database administration for all database lifecycle stages including installation, upgrade, optimization and decommission of SQL Server databases
• Administer security access controls, as needed recover databases during disaster recovery, develop and update documentation, automate routine operational work and implement process improvements
• Plan the implementation & configuration of Database software related services to support specific database business requirements (OLTP, decision support, standby DB, replication) while following database security requirements, reliability, and performance and standard processes
• Provide database administration support for development, test and production environments
• Investigate and resolve technical database issues.
• Participate in a 24x7 on-call support rotation and assist/lead root cause analysis reviews as needed
• Provide technical leadership for less experienced personnel, including training on installation and upgrades of RDBMS software, backup/recovery strategies and high availability configurations
• Develop and document standards, procedures, and work instructions that increase operational productivity
• Perform necessary security patch implementations to ensure ongoing database security
• Understanding of SAN storage and knowledge of supporting and provisioning databases in AWS and Azure public clouds.

*What we expect of you*

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Masters degree and 4 to 6 years of Information Systems and Database Administration experience OR
• Bachelors degree and 6 to 8 years of Information Systems and Database Administration experience OR
• Diploma with 10 to 12 years of Information Systems and Database Administration experience
• Experience administering and monitoring SQL Server Databases & systems
• Demonstrable experience automating database provisioning, patching and administration
• Demonstrable experience with MSSQL Always on Availability Groups (AAG)
• Experience with DB tools to review performance, monitor and solve issues
• Understanding of ITIL frameworks and standard processes
• Understanding of operating system tools for performance and solving issues
• Excellent data-driven problem solving and analytical skills
• Demonstrable experience as part of a high-performance team

Preferred Qualifications:

• Experience working on regulated systems (preferably in Pharmaceutical sector)
• Superb communication skills
• Organisational change expertise
• Skill in persuasion and negotiation
• Experience maximising Ansible for automation
• Experience supporting MySQL databases

Soft Skills:

• Partner communication and expectation management
• Crisis management capabilities

Shift Information:

This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.