Cloud Platform Engineer – Information Security

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.

• Platform Architecture (40%)
• Design and Implementation of Identity and Access Management environments
• Design and implement cloud accounts for multiple customers primarily in AWS
• Ensure multi-tenant isolation and resource management
• Identify and design system security requirements
• Develop standard operating procedures and protocols
• Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Monitor and implement security events and alerts of computer systems, infrastructure, and applications
• Create and maintain comprehensive architectural diagrams
• Lead security incidents
• Architect high-availability solutions ensuring business continuity and disaster recovery
• Design and implement security frameworks aligned with compliance requirements
• Optimize platform performance and resource utilization across environments

• Define integration patterns for microservices architectures

• Infrastructure Automation (40%)

• Develop and maintain infrastructure as code using Terraform for AWS resources
• Implement GitOps workflows
• Build and maintain CI/CD pipelines for automated deployment
• Automate routine operational tasks using shell scripting

• Manage backup and recovery procedures across the platform

• Operations & Observability (20%)

• Design and implement monitoring solutions using Prometheus and DataDog
• Create and maintain alerting systems and dashboards
• Lead troubleshooting of complex platform issues
• Participate in on-call rotation
• Maintain operational documentation and runbooks

• Core Platform Knowledge
• 6+ years of experience in platform/cloud engineering
• Expert-level experience with AWS enterprise deployments
• Deep knowledge of AWS services and best practices, including Control Tower and IAM
• Deployment and Delivery expertise, including Kubernetes, Terraform, and Helm
• Strong background in infrastructure automation
• Expert knowledge of network architecture and security

• Knowledge of on-premises and hybrid cloud network design and architecture

• Technical Proficiencies

• Rate limiting implementations
• Traffic control systems
• Programming & Scripting
• Authentication & Security
• OAuth 2.0
• OpenID Connect
• Keycloak
• Cloud & Infrastructure
• Kubernetes
• Docker
• AWS services
• DevOps & Tools
• Git
• Concourse CI
• Terraform
• Development Practices
• Test-driven development
• Continuous integration/deployment
• Code review processes
• Performance optimization
• Technical writing

• GitOps workflows

• Professional Qualifications

• Bachelor's/Master's in Computer Science or related field
• Minimum of three years experience in a Platforms Engineer or Site Reliability Engineering role utilizing the AWS platform
• AWS certifications preferred

• Strong system design skills

• Impact & Opportunity

• Influence technical architecture decisions
• Build scalable enterprise solutions
• Contribute to open-source projects

Don't meet every requirement? Apply anyway We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.