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2 weeks ago
JOB DESCRIPTION Job Purpose
This position is open with Bajaj Finance Ltd.
Duties and Responsibilities- To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis & Sharing of best practices with team
- Ensuring Implementation of Policies & processes
- Coordination with various HO / Cross functional departments & providing feedback
- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region
- To Support all New Initiatives & functional Projects of the Function
- Should have 2-4 years experience, and minimum 1 year managing branch operations
- Should be a post graduate preferably
- Should have collaborative work style to engage with peers & colleagues across the company
- Should have excellent communication skills along with strong presentation and data analytics skills
- Self-motivated and a self-starter
Job Level: GB01
Job Title: Senior Executive - Operations And Service, Consumer Branch Operations, Zone 4 Operations
Job Location:
- Country: India
- State: TELANGANA
- Region: South
- City: Hyderabad
- Location Name: Ibrahimpatnam
- Tier: Tier 2
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