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AR Collections Associate
2 weeks ago
Key Requirements-
a) Minimum 1 years of experience in O2C Collections (We need candidates from O2C background, AR callers or people working in any Collections voice process in BPO will not be considered.)
b) Bcom/MBA finance is mandatory for this role.
c) Delhi NCR candidates are preferred as hike % will not go beyond 30 Percent.
Job Description-
- Manage the collections process within the order-to-cash cycle.
- Ensure timely collection of outstanding receivables and maintain positive customer relationships.
- Collections Management: Monitor accounts receivable and initiate collection efforts for overdue invoices.
- Customer Communication: Contact customers via phone and email to follow up on payments and address disputes.
- Account Reconciliation: Review accounts to identify discrepancies and resolve payment issues.
- Reporting: Generate reports on collection activities and aged receivables.
- Collaboration: Work with sales, customer service, and finance teams to resolve billing issues.
- Compliance: Ensure adherence to company policies and legal regulations regarding collections
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Excel and familiarity with ERP systems
- Minimum 2 years of experience in collections or accounts receivable.
- Strong understanding of the order-to-cash process and related software.
