Principal Engineer

The Principal Engineer will be responsible for creation of procedures, implementation of processes and development of staff for managing and maintaining security systems across internal and client environments.  The Principal Engineer will work closely with Management, Senior Engineers, Solution Architects, Senior Security Engineers, other Principal Security Engineers and clients to complete high profile, critical services to existing Managed Security Service clients.  Serve as a subject matter expert and team lead for Managed Security Services, staying in tune with all client configuration issues and all internal projects.

How you'll make an impact

• Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to: CyberArk Privileged Access Management

• Provide CyberArk -related troubleshooting services as part of project or post-production support activities.

  • Perform account onboarding, safe creation, platform creation and management.

  • Troubleshooting of safes, platform creation and account management.

• Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.

• Assist with all CyberArk postproduction activities, connector configuration, custom rule development, and third-party system integration.

• Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.

• Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups

What we're looking for

• Strong troubleshooting and issue isolation skills

• 9 years of experience implementing, administering, and supporting privileged access management technologies and related infrastructure (preferably CyberArk)

• Ideal candidate will remain current on all CyberArk and PAM market related trends, tools, and methodologies.

• Ability to obtain and evolve technical expertise, certifications and industry credentials through formal and informal training and other educational initiatives.

• Ability to obtain and maintain CyberArk certifications.

• Training/Certification: CyberArk Defender and CyberArk Sentry certification would be positive/preferred; additionally, related professional certifications such as the CISSP, CISM, and/or CISA are preferred.

• 8+ years Proficiency in CyberArk and related technologies. Experience in system administration, scripting (JavaScript, Python), Rest API, LDAP directories, Active Directory

• Familiarity with Privileged Access Management architecture

• Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)

• Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)

• Strong written and verbal communication skills

• Relevant industry certifications highly desired (e.g., CISSP, CEH, CHFI, SSCP, CCSP, etc.)

• Prior experience or familiarity with a NOC/SOC-type working environment highly desired.

• Bachelor's degree in computer science, Engineering, related discipline, or equivalent experience.

• CyberArk Certified Delivery Engineer (Preferred)

• CyberArk Defender Certification

• CyberArk Sentry Certification

• Ready to relocate to Bangalore

• This team provides 24/7 support and Work from Office role

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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