O2C - Cash Applications
2 weeks ago
1) Bank Deposit Spreadsheet
a. Client will log the previous day deposits
b. Deposits will need to be identified (ex. Payment Ref, Study Name, PI/Site)
c. Leave comments on identified issues, unapplied cash amounts, or duplicate payments after payments have been applied
2) AR Inbox
a. Remittances for all payments are found in AR Inbox
b. Save remittances to study folder once applied
c. Request missing payment remittances to sponsor
3) Study CTAs
a. Confirm any payment differences with CTA and notate in comments
4) Clinical Conductor Access
a. All payments are to be logged in Clinical Conductor
5) QuickBooks Access
a. Apply payments in QuickBooks to the same invoices in CC and same amounts
6) Finance Issues - Space
a. All identified issues, amounts not able to be applied need to sent to sites through Finance Specialist Issues Space.
Sites have 48 hours to confirm if the visit occurred or not
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