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Front Desk Receptionist
2 weeks ago
Company Overview
Irenic International Education Services Pvt. Ltd. focuses on guiding students through the process of overseas education, arranging admissions, and managing visa files. Known for its expertise, the company has become a trusted resource for study permits. With a presence across 9-10 states and ties with 100+ world-class educational institutions, Irenic International expands its operations while serving over 9000 clients. Located in Zirakpur, Punjab, the company promotes a healthy and friendly work culture.
Job Overview
Join Irenic International Education Services Pvt. Ltd. as a Front Desk Receptionist, based in Panchkula. This full-time position is an excellent opportunity for freshers looking to begin their career in a supportive environment. As a vital team member, you will manage front desk operations and assist in maintaining a welcoming atmosphere for our clients. This role is instrumental in ensuring smooth communication between our clients and the back office.
Qualifications and Skills
- A candidate should possess excellent communication skills to clearly convey information to clients and team members.
- Effective multitasking abilities are required to handle various tasks simultaneously without losing accuracy or efficiency.
- Strong presentation skills are essential to represent the company professionally in front of clients and partners.
- Exceptional customer service skills are needed to deliver satisfactory experiences and resolve client queries promptly.
- Good organizational skills are necessary to manage records, schedules, and appointments efficiently.
- Proficiency in computer literacy is required to operate office software applications and perform data entry tasks accurately.
- Time management skills are vital for prioritizing tasks and managing workload in a fast-paced environment.
- As a must-have skill, scheduling (Mandatory skill) is crucial for organizing appointments and meetings effectively.
- Proficiency in phone etiquette and verbal communication to professionally handle incoming calls and inquiries is necessary.
Roles and Responsibilities
- Act as the first point of contact by welcoming clients and visitors, addressing inquiries, and guiding them appropriately.
- Manage front desk operations including handling phone calls, scheduling appointments, and ensuring office supplies are stocked.
- Maintain a neat and organized reception area to reflect a professional company image at all times.
- Collaborate with team members to support day-to-day operations and contribute to a positive team environment.
- Assist in data entry tasks and maintain accurate client records and documentation for smooth office operations.
- Ensure compliance with security procedures, monitoring access to the premises and safeguarding sensitive information.
- Prepare reports and presentations using Microsoft Office tools to support administrative and client service functions.
- Adapt to new tasks and responsibilities as required by the company's growth and operational needs.
