Senior Telecaller

Job Description: Telecaller – Education Product (IT Courses)Experience Required

• Prior experience in telecalling or student counseling preferred.
• Freshers with strong communication skills and willingness to learn are also welcome.

Key Responsibilities

• Product Knowledge: Learn and understand IT course offerings, their importance, and benefits to students.
• Student Interaction: Handle student calls gently and professionally, addressing queries and requirements smoothly.
• Lead Management:
• Work on leads generated by the Sales team or Counselor through digital and traditional marketing.
• Identify and transfer important leads to the Counselor for further follow-up.
• Performance Goals:
• Increase the number of leads and improve call ratios every month.
• Generate a minimum of 3–5 walk-ins per month through effective telecalling.
• Collaboration: Coordinate with the Counselor and Sales team to ensure proper lead handling and conversion.
• Target Achievement: Meet monthly targets; incentives will be provided based on successful target completion.

Skills Required

• Strong communication and interpersonal skills.
• Patience and empathy while dealing with students.
• Ability to learn quickly about IT courses and explain them clearly.
• Goal-oriented mindset with focus on increasing admissions.

Performance & Incentives

• Incentives will be processed monthly based on target completion and lead conversion success.

Job Types: Full-time, Permanent

Pay: ₹13, ₹18,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person