Migration Support Engineer

2 days ago

India Headsup Corporation Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Responsibilities

• Provide Migration Operations Center (MOC) support in a 24x7 shift environment.

• Monitor applications, databases, and system alerts using monitoring tools (ICINGA, Zabbix, Prometheus, Grafana).

• Respond to incidents, troubleshoot issues, and escalate problems as per defined protocols.

• Execute operational procedures during production incidents.

• Participate in customer incidents by providing data analysis, clear communication, and timely updates.

• Configure and maintain servers at the database and infrastructure level.

• Conduct proactive daily checks on databases and infrastructure.

• Troubleshoot operational and migration-related issues.

• Work with migration tooling for discovery, replication, and conversion.

• Create shell scripts or small programs to improve process efficiency.

• Recommend best practices to improve current operational processes.

• Participate in rotational shifts and on-call coverage.

• Continuously learn and support different database technologies.

Required Skills & Experience

• Minimum 2 years of experience in a similar role.

• Strong experience with GCP in a Linux environment.

• Hands-on experience with Oracle SQL, PostgreSQL, SQL Server (any combination).

• Familiarity with Windows, Linux, and Network administration concepts.

• Strong troubleshooting and problem-solving skills.

• Ability to handle multiple incidents simultaneously under pressure.

• Excellent communication skills (verbal & written).

• Exposure to Monitoring tools (ICINGA, Zabbix, Prometheus, Grafana).

• Knowledge of migration tools (discovery, replication, conversion).

• Shell scripting / programming knowledge for automation and analytics.

• Relevant certifications preferred (MCSE, CCNA, GCP).

Key Skills

• Oracle SQL | PostgreSQL | SQL Server

• GCP (Google Cloud Platform)

• Linux / Windows Administration

• Migration Tools & Scripting

• Monitoring Tools (ICINGA, Zabbix, Prometheus, Grafana)

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